Dear Metas,

If you encounter any issues while playing, please contact us using the following methods:

PC: Open the in-game ESC menu → Feedback & Customer Support → Select Bug Report to submit your issue.

Mobile: Tap the menu button in the upper right corner → Tap the headphone icon in the sidebar → Select Customer Support → Then choose Bug Report to submit your feedback.

If you’re offline, you can also report issues via our official email: https://oncehuman@global.netease.com. We’ll investigate as soon as we receive your message.

We’ve been gathering community feedback and actively addressing your concerns.

1. Fixed the occasional lag and disconnection issues that occurred during the Island Paradise Party event when transforming into Cattiva and gathering energy crystals.

2. Fixed the issue where old House Blueprints containing adjusted wall structures were placed abnormally after the walls were changed to skins in the 2.2.0 version update.

3. Fixed the issue where trees in the Territory could not be cleared.

4. Fixed the error in the symbiotic value of some newly added Deviations in the “Deviation: Survive, Capture, Preserve” Scenario.

5. Fixed the issue where the task in the “Explore: Paradise Island” event was abnormal upon entering Paradise Island. After the fix, Metas can re-enter the island to complete the task.

6. Fixed the issue where Paradise Coins and Tycoon Coins were lost during season transitions. For players affected by this issue, we will arrange compensation via in-game mail shortly. We sincerely apologize for the inconvenience caused.

7. Fixed the issue where task counts were abnormal in the global championship of the Deviation Master.

8. Fixed the issue where the “No attached building” error message appeared under certain circumstances when constructing in Island Paradise.

9. Fixed the description errors for the Deviations “Zapamander,” “Whalehound,” and “Summoned Being.”

10. Fixed the issue where players would not experience normal Death when attacked in extreme environments.

11. Fixed the issue where the effects of Corrosion and Zapamander were not functioning as described when paired.

12. Fixed the issue in the “Deviation: Survive, Capture, Preserve” Scenario where symbiotic levels and task progress were still mismatched for certain accounts.

13. Fixed the issue where the Activity Rating of Deviations during Deviation Fusion would be lower than the minimum Activity Rating of the parent generation.

Once Human Development Team

Dear Metas,

If you encounter any issues while playing, please contact us using the following methods:

PC: Open the in-game ESC menu → Feedback & Customer Support → Select Bug Report to submit your issue.

Mobile: Tap the menu button in the upper right corner → Tap the headphone icon in the sidebar → Select Customer Support → Then choose Bug Report to submit your feedback.

If you’re offline, you can also report issues via our official email: https://oncehuman@global.netease.com. We’ll investigate as soon as we receive your message.

We’ve been gathering community feedback and actively addressing your concerns.

1. Fixed the occasional lag and disconnection issues that occurred during the Island Paradise Party event when transforming into Cattiva and gathering energy crystals.

2. Fixed the issue where old House Blueprints containing adjusted wall structures were placed abnormally after the walls were changed to skins in the 2.2.0 version update.

3. Fixed the issue where trees in the Territory could not be cleared.

4. Fixed the error in the symbiotic value of some newly added Deviations in the “Deviation: Survive, Capture, Preserve” Scenario.

5. Fixed the issue where the task in the “Explore: Paradise Island” event was abnormal upon entering Paradise Island. After the fix, Metas can re-enter the island to complete the task.

6. Fixed the issue where Paradise Coins and Tycoon Coins were lost during season transitions. For players affected by this issue, we will arrange compensation via in-game mail shortly. We sincerely apologize for the inconvenience caused.

7. Fixed the issue where task counts were abnormal in the global championship of the Deviation Master.

8. Fixed the issue where the “No attached building” error message appeared under certain circumstances when constructing in Island Paradise.

9. Fixed the description errors for the Deviations “Zapamander,” “Whalehound,” and “Summoned Being.”

10. Fixed the issue where players would not experience normal Death when attacked in extreme environments.

11. Fixed the issue where the effects of Corrosion and Zapamander were not functioning as described when paired.

12. Fixed the issue in the “Deviation: Survive, Capture, Preserve” Scenario where symbiotic levels and task progress were still mismatched for certain accounts.

13. Fixed the issue where the Activity Rating of Deviations during Deviation Fusion would be lower than the minimum Activity Rating of the parent generation.

Once Human Development Team

Dear Metas,

If you encounter any issues while playing, please contact us using the following methods:

PC: Open the in-game ESC menu → Feedback & Customer Support → Select Bug Report to submit your issue.

Mobile: Tap the menu button in the upper right corner → Tap the headphone icon in the sidebar → Select Customer Support → Then choose Bug Report to submit your feedback.

If you’re offline, you can also report issues via our official email: https://oncehuman@global.netease.com. We’ll investigate as soon as we receive your message.

We’ve been gathering community feedback and actively addressing your concerns.

1. Fixed the occasional lag and disconnection issues that occurred during the Island Paradise Party event when transforming into Cattiva and gathering energy crystals.

2. Fixed the issue where old House Blueprints containing adjusted wall structures were placed abnormally after the walls were changed to skins in the 2.2.0 version update.

3. Fixed the issue where trees in the Territory could not be cleared.

4. Fixed the error in the symbiotic value of some newly added Deviations in the “Deviation: Survive, Capture, Preserve” Scenario.

5. Fixed the issue where the task in the “Explore: Paradise Island” event was abnormal upon entering Paradise Island. After the fix, Metas can re-enter the island to complete the task.

6. Fixed the issue where Paradise Coins and Tycoon Coins were lost during season transitions. For players affected by this issue, we will arrange compensation via in-game mail shortly. We sincerely apologize for the inconvenience caused.

7. Fixed the issue where task counts were abnormal in the global championship of the Deviation Master.

8. Fixed the issue where the “No attached building” error message appeared under certain circumstances when constructing in Island Paradise.

9. Fixed the description errors for the Deviations “Zapamander,” “Whalehound,” and “Summoned Being.”

10. Fixed the issue where players would not experience normal Death when attacked in extreme environments.

11. Fixed the issue where the effects of Corrosion and Zapamander were not functioning as described when paired.

12. Fixed the issue in the “Deviation: Survive, Capture, Preserve” Scenario where symbiotic levels and task progress were still mismatched for certain accounts.

13. Fixed the issue where the Activity Rating of Deviations during Deviation Fusion would be lower than the minimum Activity Rating of the parent generation.

Once Human Development Team